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Posted Date
4/09/2025
Description
Searching for stability? Unsure of how to turn your job into a career? Well, keep reading to learn how our Broker Services Associate opportunity can spark your potential! Location: Charleston, SC Start Date: 07/07/25 Type: Full-Time; Hybrid In-Office 3 days/Remote 2 days Compensation: $50,000 annually, plus overtime and monthly bonus potential Meet the Leadership Team: Kristen Vicino, SVP, Head of Service Anthony Hinkle, VP, Broker Services Who we are: PURE Insurance is a reciprocal exchange which is just a fancy way of saying we are owned by the members we insure. Why does it matter? Well, it’s part of what makes PURE, PURE! It means that you’ll never hear us talk about stock prices or maximizing profit because serving our membership is our only priority. And we can’t do that without our proactive Services Associates who are the initial point of contact for our Brokers. Who you are: You are empathetic, passionate, intellectually curious and a team player that never hesitates to help. You have a heart of service, a spirit of confidence and the gift of gab. Taking ownership and always following through come naturally. You find satisfaction in removing obstacles and resolving challenges, so having a completed checklist at the end of each day makes you smile. What you'll need: You know your way around a computer and thrive on getting things done. You can switch between multiple applications to complete a task and quickly jump to the next. You work with pride and determination. Thinking critically and creatively to solve problems is a breeze, likely because you may have previously worked in a hotel, restaurant, school or retail store. What you’ll do: Delivering exceptional service is the priority by: Quickly respond to broker inquiries via phone or email, making it easy for them to work with us. Providing support for billing inquiries, policy changes or renewal inquiries with ease and accuracy. An average day: Well, there’s nothing average about PURE, but you’ll start and end your day at the same time every day during training and post training you’ll have an assigned shift for your 40-hour work week. During busier seasons, you’ll always have the opportunity to contribute more and be rewarded with overtime pay. You’ll have different daily assignments, so you don’t get bored. And there will always be time for personal and professional development. Our commitment to you: First and foremost, PURE starts by setting YOU up for success! Services Associates take part in a comprehensive paid onboarding program that will prepare you to confidently work with our members or brokers. You’ll also receive a complete set of home office equipment to make you comfortable when you work remotely. Starting Salary: This role begins with a $50,000 starting salary. After onboarding, you are immediately eligible for overtime and the monthly $500 Exceptional Performance bonus that has no cap on the number of winners! You will also be regularly considered for salary increases every six months with continued overtime opportunities. A Culture of Development: Company culture is more than free lunches and swag (although we love those, too!). At PURE, all employees have regularly scheduled 1X1’s with their manager. That’s because feedback is a gift and everyone at PURE strives to be better than the day before. We also invest in our employees’ professional and personal development through training and Employee Resource Groups (ERGs), so when new career opportunities become available, we look internally first. Commuter Support: Commuting can be expensive. That’s why we offer additional support of $100 per month to those who commute into a PURE office three days or more a week. An Awesome Benefits Package: Flexible PTO, student loan debt repayment, tuition reimbursement, and a Headspace membership are just some of the unique benefits that PURE offers. Honestly, there is simply too much to list here, so please visit the "We’ve Got Your Back” section of our careers page to see our full list of benefit programs. Want to Learn More? [Our Culture] [Our Community Impact] [Our Leadership] #LIHybrid PURE Insurance is a property and casualty insurance company—think homes, cars, fine art and collections—designed exclusively for financially successful individuals and families. We're dedicated to delivering an exceptional experience to our members by alleviating stress, solving challenges and removing conflict, wherever possible, from the insurance process. We are deeply committed to fostering a work environment where everyone has an equitable chance to learn, develop and succeed, and where all feel welcome, safe, and supported to do their best work and bring their whole self to PURE. Our team is comprised of empathetic, passionate and curious individuals who are #PUREproud of the work we do and milestones we achieve together. We’re constantly looking for bright individuals with ambitions as high as our own to join our community and contribute to our journey. Joining PURE means creating your own journey, too. We encourage our team members to pursue their personal passions and provide them resources and support to see them come to fruition. Learn more about our culture on LinkedIn. Interested in PURE but don’t see a role that fits? Introduce yourself and we’ll get in touch if an opportunity opens up that seems like a good match.