Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Organic growth and over 60 successful acquisitions have grown our 2022 Gross Written Premium (GWP) to $5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work.
TMHCC Stop Loss, a $2 Billion division within TMHCC, leads the way in providing medical stop loss insurance sold to employers. Medical Stop Loss provides an added layer of insurance protection to employers who choose to self-fund their health benefit plans. Self-funding can incur risks from catastrophic claims, and Medical Stop Loss insurance from Tokio Marine HCC is designed to protect employers from that risk.
*This role is hybrid*
Position Summary:
Under supervision: evaluate, analyze, and interpret reports and documents for underwriting purposes. Meet deadlines, prioritizing tasks, and have effective time-management skills. Complete paperwork, assist in clerical tasks, and redirect questions that our producers/contacts have for other TMHCC departments.
Key Responsibilities:
- Pull and distribute census and zip code information to be entered into internal databases (PA) by Underwriting Assistants.
- Evaluate, analyze, and/or interpret plan documents, amendments, and/or schedules of benefits provided by third-party administrators (TPAs)/brokers.
- Responsible for the accuracy and completion of underwriting information and data entry forms pertaining to new and sold business, as well as renewal and life cases.
- Data entry of all pertinent information obtained through the analysis of requests for proposal (RFPs) to generate manual rates from internal database.
- Evaluate, analyze, and/or interpret aggregate reports provided by TPA/brokers to determine risk
- Obtain all necessary information required by the Underwriters so they may provide the best quote possible for TPA/brokers.
- Communicate effectively with TPA/brokers, peers, and other departments. Answer questions, within scope of ability and refer other questions to appropriate person.
- Study and learn Underwriting policies and procedures
- Prepare sold documentation from proprietary database and route to broker or Producer for client review and signature.
- Set up and maintain all sold case files.
- Update and maintain Outstanding Documents Log on a daily basis.
- Follow-up and collect all sold case documentation from TPA/broker. This requires continuous follow-up with client.
- Coordinate communication between the client/TPA/broker and TMHCC departments.
- Act as a liaison between Administration, Underwriting, and Marketing departments.
- Review and save completed sold case files for policy issuance.
- Process all non-renewals and terminations. Notify required parties of non-renewal/termination.
- Notify required parties of non-renewal/termination.
Education, Experience & Knowledge:
- Minimum 4 Year / Bachelors Degree in Business Administration, Risk Management, Accounting, Finance, a related field, or the equivalent education and/or experience.
- Ability to read and interpret documents such as plan of benefits, bid specifications, claim reports, and procedural manuals
- Possess and have ability to apply basic knowledge of principles, practices, and procedures
- Good written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
- Good organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
- Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word).
Tokio Marine offers a competitive salary and benefits package, including:
- Generous paid time off (PTO), 12 paid company holidays,
- 401(k) Retirement Plan with 6% company match.
- Health and dental insurance, and vision plan available.
- Company-provided long-term disability and life insurance.
- Opportunities for advancement in a successful and growing organization.
- Flexible work schedules and a great work/life balance.
- Paid Parental Leave.
- Volunteer Time Off.
- Enjoy casual dress and work in a modern, comfortable office with free parking.
- Hybrid work schedule
The Tokio Marine HCC Group of Companies offers a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal-opportunity employer. Please visit www.tmhcc.com for more information about our companies.
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