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Posted Date
3/05/2025
Description
About the role. The PURE360 Risk Management Consultation is a unique service conducted by a PURE Risk Manager at the home(s) of PURE Members providing them with tailored loss prevention solutions, an understanding of appropriate coverage and terms, and thorough documentation of their home(s). Our PURE360 Scheduling Coordinators work hand in hand with our Members and Risk Managers to create a seamless experience in coordinating the PURE360 Consultation. The PURE360 Coordinator is instrumental in both building an effective schedule for PURE Risk Managers and leveraging Member interactions to create a feeling of true membership. This is a hybrid role with the expectation that the ideal candidate will go in to the Charleston or Scottsdale office at least three times a week. As a PURE360 Coordinator, you will: Work closely with PURE Risk Managers to set efficient travel, which ensures they are able to provide the PURE360 experience to as many Members as possible. Ensure that each Member understands the PURE360 Consultation process and the unique value it provides. Use each interaction to help Members develop an understanding of the tangible benefits of Membership with PURE. Build a deep understanding of PURE’s business and utilize that knowledge to assist Members with all inquiries. This career is for you if: You have previous experience and enthusiasm in a service-based role (3+ years of customer service experience preferred). You demonstrate integrity, empathy, urgency, and can quickly establish trust and credibility. You have great listening and communication skills through both phone and email. You can work independently but thrive in a collaborative atmosphere, exhibiting team spirit and enthusiasm. You are detail-oriented and capable of prioritizing multiple tasks. This role begins with a $50K starting salary and is overtime eligible. You will be eligible and evaluated for a base salary increase every six months for the the first two years in the role based off your individual performance and department goal-setting. #LI-Hybrid PURE Insurance is a property and casualty insurance company—think homes, cars, fine art and collections—designed exclusively for financially successful individuals and families. We're dedicated to delivering an exceptional experience to our members by alleviating stress, solving challenges and removing conflict, wherever possible, from the insurance process. We are deeply committed to fostering a work environment where everyone has an equitable chance to learn, develop and succeed, and where all feel welcome, safe, and supported to do their best work and bring their whole self to PURE. Our team is comprised of empathetic, passionate and curious individuals who are #PUREproud of the work we do and milestones we achieve together. We’re constantly looking for bright individuals with ambitions as high as our own to join our community and contribute to our journey. Joining PURE means creating your own journey, too. We encourage our team members to pursue their personal passions and provide them resources and support to see them come to fruition. Learn more about our culture on LinkedIn. Interested in PURE but don’t see a role that fits? Introduce yourself and we’ll get in touch if an opportunity opens up that seems like a good match.
Salary50,000.00 Annual