General Adjuster - Pacific Northwest

Pure Insurance | Remote, WA, United States

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Posted Date 3/27/2025
Description About the role. We are seeking a professional Field Property Claims Adjuster with a passion for customer service and a proven record of success, as well as technical acuity and business acumen. The position encompasses the delivery of flawless service to our members and independent agency partners, developing ease of doing business practices that result in efficient and timely operational support for the organization. The ideal candidate lives in Seattle, WA. What you’ll do. Handle claims in a quality manner delivering on standards of accuracy, efficiency, customer service and regulatory compliance. Represent the company in interactions with members, agents, as well as internal stakeholders in underwriting, product management, and finance. Resolve claims and respond to inquiries involving members, agents, vendors, subrogation, defense, and plaintiff attorneys. First notice of loss and claim assignment. Determine coverage, damages, reserve, and resolve claims. Authority for making appropriate coverage determinations, reserve and resolving claims, status updates with agents, members, and vendors as well as making reserve decisions on individual files, requests payments to pay loss cost or loss adjustment expenses. Individual may need to enter and access damaged buildings and climb ladders to assess roof damage. What we’re looking for. Individuals with 5+ years of experience in Field Property Claims. A Bachelor’s degree is preferred. State adjuster licenses and CE credits must be maintained as required by state regulations. Proficient in MS Office applications (Word, Excel). Proficient in Xactimate X1 with the ability to sketch and independently write estimates. Xactimate certification preferred. Strong relationship management and customer services skills. Ability to inspect and assess properties and manage appropriate vendors. Ability to work independently. Consistent travel within an assigned territory to members’ homes, with potential overnight travel of up to 15%. Excellent interpersonal, listening, organizational, written, and oral communication skills. Attention to detail, analytical and solid problem-solving skills. Ability to demonstrate integrity, exhibit team spirit and enthusiasm, and establish trust and credibility. Agile learner who can quickly absorb information and apply it to current business situations. The base salary for this role can range from $90k-$110k, based on a full-time work schedule. An individual’s ultimate compensation will vary depending on job-related skills and experience, geographic location, alignment with market data, and equity among other team members with comparable experience. PURE Insurance is a property and casualty insurance company—think homes, cars, fine art and collections—designed exclusively for financially successful individuals and families. We're dedicated to delivering an exceptional experience to our members by alleviating stress, solving challenges and removing conflict, wherever possible, from the insurance process. We are deeply committed to fostering a work environment where everyone has an equitable chance to learn, develop and succeed, and where all feel welcome, safe, and supported to do their best work and bring their whole self to PURE. Our team is comprised of empathetic, passionate and curious individuals who are #PUREproud of the work we do and milestones we achieve together. We’re constantly looking for bright individuals with ambitions as high as our own to join our community and contribute to our journey. Joining PURE means creating your own journey, too. We encourage our team members to pursue their personal passions and provide them resources and support to see them come to fruition. Learn more about our culture on LinkedIn. Interested in PURE but don’t see a role that fits? Introduce yourself and we’ll get in touch if an opportunity opens up that seems like a good match.
Salary90,000.00 - 110,000.00 Annual
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